• NICEIC Approved Electrician In Bedford
  • Telephone: 01234 413357
Email Us
chris@bedfordelectrician.com
Call Us
01234 413357
Bedford Electrician
1 Roundel, Wootton, Bedford, MK43 9RD

Privacy Policy

Bedford Electrician  /  Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: 24th January 2025

At Bedford Electrician, accessible at BedfordElectrician.com, we are committed to protecting your privacy and ensuring the security of any personal data you share with us. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Bedford Electrician (“we,” “us,” or “our”) is a locally operated electrical services provider based in Bedford, UK. For any questions or concerns about this Privacy Policy or the use of your data, you can contact us:

2. What Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, phone number, email address, and postal address.

  • Project Details: Information related to your electrical service needs, including property details and specific project requirements.

  • Payment Information: Bank details or payment card information, processed securely by third-party payment providers.

  • Website Usage Data: IP address, browser type, and browsing behavior collected via cookies (see Section 7 for more on cookies).

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide quotes, schedule services, and deliver electrical work as requested.

  • To communicate with you about your project, including updates and invoices.

  • To process payments securely.

  • To improve our website and customer experience.

  • To comply with legal and regulatory requirements.

4. Legal Basis For Processing Your Data

Under the UK GDPR, we process your personal data based on the following lawful grounds:

  • Contractual Necessity: To fulfil our contractual obligations when you request our services.

  • Legitimate Interests: To provide efficient services and improve our operations.

  • Consent: For any optional communications, such as email marketing (you can withdraw consent at any time).

  • Legal Compliance: To meet regulatory or legal obligations, such as retaining records for tax purposes.

5. Sharing Your Information

We respect your privacy and will never sell your personal data. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: Third-party contractors or suppliers assisting with project delivery (e.g., lighting suppliers).

  • Payment Processors: To process transactions securely.

  • Legal Obligations: If required by law or to protect our legal rights.

All third-party providers are required to process your data securely and in accordance with UK data protection laws.

6. How We Protect Your Data

We take data security seriously and implement the following measures to safeguard your information:

  • Secure servers and encryption for data storage.

  • Regular software updates and security monitoring.

  • Restricted access to personal data on a need-to-know basis.

  • Training for staff on data protection best practices.

Despite our efforts, no system can guarantee complete security. However, we strive to keep your information as secure as possible.

7. Cookies And Website Tracking

Our website uses cookies to enhance user experience and analyse traffic. Cookies are small files stored on your device that allow us to recognize your browser and improve functionality.

  • Necessary Cookies: Essential for website functionality.

  • Analytics Cookies: Help us analyse site performance and usage.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the website’s functionality.

8. Your Data Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to correct inaccurate or incomplete data.

  • Erasure: Request the deletion of your data (subject to legal obligations).

  • Restriction: Restrict how we process your data in certain circumstances.

  • Portability: Receive your data in a portable format for transfer to another service.

  • Objection: Object to data processing based on legitimate interests or for direct marketing.

  • Withdraw Consent: Where consent is the basis for processing, you can withdraw it at any time.

To exercise any of these rights, contact us at chris@bedfordelectrician.com. We will respond within one month, as required by law.

9. Retention Of Your Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once no longer needed, data is securely deleted or anonymized.

10. Third Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website or services constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:

  • Email: chris@bedfordelectrician.com

  • Phone: 01234 413357

  • Address: Bedford Electrician, 1 Roundel, Wootton, Bedford, MK43 9RD

Thank you for trusting Bedford Electrician with your electrical needs. Your privacy is important to us, and we are committed to protecting it.